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After Hours Care
Getting In Touch With Your Doctor After Hours
Ottawa Regional Medical Center physicians are dedicated to serving patients 24 hours a day. While we are best able to serve you during regular clinic hours, we understand that a medical situation can arise any time of the day or night.
If you have an emergency medical problem that requires calling us after hours, we can be reached by calling Community Hospital of Ottawa at 815-433-3100 and asking the operator to contact your physician or the physician on call.
For potentially life-threatening situations and where delay could cause harm to the patient, call emergency services by dialing 9-1-1 or go to the nearest emergency room.
To ensure that you and your family receive the best possible care when calling a physician after hours, please remember…
- Physicians are available for urgent/emergent situations.
- Non-Emergency needs such as routine questions and prescription refills should be addressed during regular working hours.
- Sedatives and narcotic pain relievers will not be filled after hours. Because of their potential for abuse they can only be filled by your own physician during regular working hours.
- Before placing your call to the physician on call have a list of your medications and dosages available and inform your physician of any drug allergies you have.
- Take your temperature if you think you have a fever.
- Please have a phone number available of a pharmacy that is open 24 hours.
